The ride
Four steps.
- Step 1
Find a scooter.
The map shows what is near you and how much battery it has.
- Step 2
Scan to unlock.
Point your phone at the QR code on the stem.
- Step 3
Stay inside the service area.
Roads and marked lanes only, never pavements.
- Step 4
Park, then end the trip.
Finish in a marked parking zone, upright and clear of doorways. The trip charges until you end it in the app.
Zones
Four kinds of zone.
Service area
Trips start and end inside it.
Parking zones
The only place a trip may end.
Slow zones
The scooter caps its own speed.
No-ride zones
Dismount and push.
Safety
Rules, not suggestions.
- Wear a helmet.
- One rider per scooter.
- 18 or older, with valid identification.
- Never ride under the influence of alcohol or medication.
- Give way to pedestrians.
- Roads and marked lanes only.
- Stay visible after dark.
- Report a fault instead of riding on.
Local rules
Local rules.
- Service area. Ride and end trips inside the marked Damascus service area only.
- No-ride zones. The pedestrian core of the Old City, including Souq al-Hamidiyah and the approaches to the Umayyad Mosque. Push the scooter through on foot.
- Slow zones. Old City lanes, Damascus University, market streets.
- Parking. Marked zones only. Never block a doorway, a ramp or a crossing.
- Operating hours. 07:00 to 23:00. A ride under way at 23:00 can be completed.
- Pavements. Not permitted. Use the road edge or a marked lane.
- Local instructions. Instructions from the local authority and temporary street closures take precedence over these rules and over the app.
Local instructions and temporary street closures take precedence over this page and the app.
The rider app
One app, whole trip.
Find, unlock, ride, park, report. Arabic and English.
